What are the hours of operation?

What's the difference between the demo and the live trading platform?

How do I open a forex account?

How much money do I need to open an online forex trading account?

What are the margin requirements for forex trading?

What happens to my open positions at the end of the trading day?

Will I earn interest on my forex trading account?

What are other services offered?

Can I trade my forex account if I am not using my main computer?

Can I place orders over the phone?

How do I withdraw money from my forex account?

What are the hours of operation?

Forex traders are available 24 hours daily from 5:00pm EST Sundays through 5:00pm EST on Fridays, including most U.S. Holidays.

What's the difference between the demo and the live trading platform?

The only difference is that there is no capital at risk when trading on the forex demo system. The forex trading demo system is fully functional and, more importantly, the bid/ask rates available in the demo system are the EXACT rates available to our live forex trading clients. The simulated forex trading system allows you to sample the ability to deal instantly from live, streaming forex quotes.

How do I open a forex account?

Simply click here to complete our online application. When your application is processed and a minimum deposit of at least $2,500, a customer service representative will contact you with an account number, User ID, and password.

How much money do I need to open an online forex trading account?

The minimum deposit to open an online forex account is $2,500. The minimum transaction size is US $100,000 (or the equivalent), with a minimum margin deposit of $1,000 (at 100:1 leverage).

What are the margin requirements for forex trading?

The initial margin requirement is US $1,000 on our minimum trade size of US $100,000. We will only execute trades on margin if the client has sufficient funds in his or her account.

What happens to my open positions at the end of the trading day?

Unless specific settlement instructions are provided, all open positions will automatically be rolled forward to the next day's value date at the end of each business day, 4:30pm EST. All rolls will be done at competitive rollover rates, and depending on the currency pairs involved, trades will be executed where the trader will either earn or pay away points, depending on the interest rate differential between the two currencies.

Will I earn interest on my forex trading account?

Clients earn interest on all deposited funds, providing their equity balance is in excess of US$5,000. Interest rates will vary depending on the account balance. The exception is deposited funds used as margin, which do not earn interest. See Dealing Handbook for more information.

What are other services offered?

The online forex trading software provides each client with a wide range of trading tools, including technical analysis and charting, real-time news feeds, real-time profit and loss analysis, and full back office capabilities. Daily forex commentary from market professionals will also be provided. Finally, account statements are sent at the beginning of each month, and list all transactions for the previous month by currency and value date, a summary of all current open positions, and account balance is calculated at the close of business on the last business day of the month.

Can I trade my forex account if I am not using my main computer?

You may trade your forex account from any computer with an Internet connection. Simply log on to the online forex trading system using your User ID and password. If you are traveling or do not have access to a computer with an Internet connection, you may execute trades over the phone with a forex dealer.

Can I place orders over the phone?

Absolutely. When trading via the phone, you will have access to the same experienced forex dealers as when you trade over the Internet. You must provide the dealer with your user ID and password, and all telephone calls are recorded for the safety of both parties.

How do I withdraw money from my forex account?

To withdraw funds from an existing forex account, please print, complete and sign a withdrawal request form (Adobe Acrobat Required) and fax it to: +1.908.731.0747 Withdrawal requests are processed within two (2) business days of receipt.

If you funded your account with U.S. Dollars:
There is no fee for withdrawal requests via check. Withdrawal requests via wire transfer will incur a US$25 fee for wires within the United States, and US$40 fee for international wires (including Canada).

If you funded your account with Euros or Yen:
Your U.S. Dollar account balance will be converted back to your desired currency and your funds will be wired back to the originating bank account. A fee of US$40 will be incurred.

To expedite processing, please indicate your name and account number on all wires, checks, and withdrawal requests and all other correspondence regarding your account. Include intermediary bank information on all international (non-U.S.) wire transfers.